Customer Testimonials
Very nice facility. Friendly employees and good inventory. Visited on a whim and ended up buying a car.
Shanw was really good and relatable, very supportive and he didn't only gave us a great overview of the models we were interested in, but he listen to us and he helped us deciding what was the best for us.
Thank you Teirnan and Shaun for assistance browsing pre owned vehicles and making it smooth and stress free. Thank you to the Finance manager for working hard while being the only one during our time there.
Three and a half hours for an oil change and tire rotation seems excessive when you have an appointment set. I asked for any of the services recommended at 30k miles even though the car was at 26k miles so I wouldn’t have to come back. The service person made a recommendation and stated he would come talk to me if they found any concerns during the inspection. Around 3 hours in I was sent a text message that I was not able to comprehend or able to make a decision on getting it serviced that day. When the service ... Read More DealerRater - Sep 14, 2026
Very unhappy with experience. Will never return. Did not do part of what I asked to check.
The sales people were up front and enthusiastic. They seemed genuinely committed to the brand and specific model. The did not try to boost the price. I felt they were honest and I felt comfortable with them.
Andy was amazing. He found exactly the car I wanted. He was so accommodating. Got me out of there in no time. And also, helped me program the car to my preferences. It was a great experience working with Andy Pabon.
My husband and I have been looking for a Hyundai Tucson SEL hybrid for a couple weeks. We went all around San Diego to the different dealerships. Most were OK. One was bad, but Kearny Mesa dealership got 5 Stars by being on point, listening to what we had to say and meeting those needs and getting us in and out in the best time possible. Our sales person, Robert, was a really nice young man who answered every question we had.
Things went well partially because we knew exactly what we wanted, including the color of the vehicle and they ... Read More DealerRater - Sep 1, 2026
Everyone that helped with my vehicle purchase was very helpful and friendly, special thanks to Robert and Tito.
Everyone was very friendly and helpful. Very knowledgable team and made the buying process enjoyable!
Aftermarket tire valve cap lost during an oil change. Remaining three were put on loose. Also website service offers DO NOT GET HONORED. TYPICAL STEALERSHIP GAMES
Slow check in with an appointment. They had my car for four days and couldn’t figure out the problem. Left me on foot.
Brittany was right on top of everything and was nice to deal with. She should get a raise. Dr Gerald Massimei
It was so refreshing to deal with the crew. Everyone was polite, helpful, and just top notch. The building was was well maintained and clean. We know it takes some time to purchase a car, but the time just flew by.
Excellent Sales Person Andy Padon and service from the dealership. Easy to negotiate the price.
I had a wonderful sales person Andy P. He took his time to educate me on the various cars I was looking at. He worked. Andy worked with his leadership to get me a price. We both agreed upon and I purchased a needHyundai Santa Fe. I would I would recommend the dealership Kearny Mesa Hyundai and Andy P wholeheartedly.
Great communication, pretty swift service. There's a nice wait area too. A lot of good restaurants nearby.
Love Kerney Mesa Hyndai! They do fantastic work and everyone is so nice and helpful! I have been taking my cars there about 8 yrs and I am always happy with their work and their prices are very reasonable!
Went here to buy a used Mazda3 and got a great deal for how well maintained it was. Robert and Kevin were rockstars in the process, giving us confidence and honesty. The service guys even made sure to make it sparkle and shine and drive it out to us while we were finishing the paperwork. If you ever want to go car shopping here I can gladly recommend you to ask for Robert and Kevin as they will take care of you and give you as smooth an experience as possible.
Outstanding dealership. The best I've experienced. Before Frank Hyundai in National City became Dalton Hyundai I considered Frank the absolute WORST - especially the service manager. That gal didn't have the patience or skill to deal with the public fairly.
Our sales person Brandon was the best sales dealer we have encounter on several other dealerships we have gone through! There was no pressure, he was able to meet our needs and was very polite and respectful. More sales persons could learn a bit from this young man. Thank you Brandon if you get to read this.
The staff at Kearny Mesa Hyundai are very friendly. Robert, Jesus, and the manager are all very nice. They don't pressure us into buying anything we don't want. And the service was great! Thank you!
Overall a great experience at the dealership. i was not sold a product that I didn’t need rather the sales representative, Lance, asked some realistic questions and got me into something that I’m extremely satisfied with. Highly recommend!
My appointment was 930. I arrive 15 minutes before that I was all signed in by 9:30 and since I was waiting for my car to have an oil changed i the service advisor said there was coffee and tea and water inside and to help myself if I wanted something to drink. It was promised to be done in two hours, but it was done in only an hour and a half, so I was very pleased with the whole appointment.
Surfer Steve and Abraham were awesome throughout the whole process. Highly recommend Kearny Mesa Hyundai over any other Hyundai dealership in the SD area!
Everyone was very helpful. Andy took me on the best demo drive I’ve ever been on to showcase the car’s capabilities and features. Highly recommend!
Loved working with Mo and Tito. They made the process easy and took great care of us.
My Palisade was in for a couple of recall items. Although the repair took longer than expected. It did not affect my daily tasks as a loaner was provided. Very happy overall.
KMH is where I go when I have service done or Recall issues fixed. Good work is always appreciated.
Nick Stutzman is great. I feel better knowing I have a specific person I can call if I have questions or need anything regarding my car. Nick is that person!
All staff that worked with us on this purchase were excellent making the car selection and buying process smooth.
Professional atmosphere, everyone was friendly, helpful, never felt rushed, answered all questions. All work finished quickly
The staff was friendly and the process was easy. The salesman thoroughly reviewed the features of the car and answered all of our questions. The finance manager walked us through all the paperwork and didn't try to upsell us with add-ons.
Chris was very professional and knowledgeable. We appreciate his help in buying our car. Financing was surprisingly super fast. All Kearny Mesa Hyundai staff who we dealt with were very polite and professional. Thank you for the wonderful experience.
First time going to Kearny Mesa Hyundai dealership, and was amazed at how smooth of a process it was to purchase a new vehicle. During each step, I was met with kindness and professionalism from the staff, especially from Steve Back and Marco from Finance. “Surfer Steve” made it possible to be able leave that same evening with the car, without leaving anything off the table. Great personalities and amazing deal they were able to offer me.
Very nice and helpful. No pressure and answered all my questions. If you know what you're looking for, it's a fast process
Andy was an outstanding salesman! He was prompt with information and stayed close throughout the process. His early response to our outreach was the reason we chose Kearney Mesa over others in San Diego. Tito in Finance was excellent also. Made a usually tedious process easy.
My service advisor was welcoming and efficient. We made the plan and he directed me to the waiting room, advising me of available amenities. My wait wasn't too long and we discussed plans for future service requirements. Good job.
Nothing special, presented a bunch of maintenance task that were not due or required. Vehicle has damage.
GOOD SERVICE - EVEN HONORED Discount coupon for Oil Change. Missed Brittany but Izzy waas great.
I had a great experience at Kearny Mesa Hyundai. The service team was friendly, professional, and kept me informed throughout the entire process. My vehicle was completed on time, and the whole experience was smooth and hassle-free. I appreciate the excellent customer service and will definitely be back for future maintenance. Thanks to the team for taking such good care of my car!
I appreciated Isaac, the service tech, who kept me posted during the time it took my car to be serviced. It was an extremely busy day, so the time spent there was longer than I anticipated but I appreciated the customer service i received.
Christopher Evans was helpful and transparent about the car, and spent a lot of time walking us through the features. We had a bad experience at Hyundai Escondido the day before, so we were relieved that Kearny Mesa and Chris provided a much better experience.
They were helpful, informative, and did not make me feel rushed. Everyone was friendly and welcoming.
Kearny Mesa Hyundai has an easily accessible location with convenient hours. The service center is well staffed and friendly. I used their lounge to wait while my 15K service was preformed. It was equipped with comfortable seating and desks for remote work. There were free beverages available and a clean bathroom. The service tech was informative and friendly.
It took 6 phone calls to get someone from Service to call me. Your system stinks. Finally after being semi-nasty Sean Taylor called. Very helpful and apologetic. Came in following week to see him and get my white paint recall (4th time for paint problems) on the books. Very pleasant. I've been assured a loaner when paint is to be done. It's a mess getting in and out of service. Too many cars in lot. The flooring cost must be outrageous. Suggest you change phone system, going through extra department to get to service is very inefficient.
Knowable and kind people Honest and do everything my to make you feel comfortable Pricey though 😩
the visit was very pleasant. Every thing was clean and quite, I will be coming back.
From the moment I decided to purchase a car from your dealership, I was treated like family, not just another potential source of income coming in the door. I felt like I was respected and talked TO, not AT. Jared and everyone else involved in the transaction was respectful and courteous and very considerate. My questions were answered and not just blown off. The test drive was a real test drive, not like the one we had received at the other dealership that we visited the day before, when they just took us on back roads and surface streets. Jared ... Read More DealerRater - May 19, 2026
Great sales experience. Chris Evans was a professional at every step of the way. Would recommend him every time.
Service was excellent. Appointment was easy to make. Was checked in pretty quickly. Service was quick and easy.
The dealership Kearny Mesa have always been clear in work needed and always greeted with a kind and courteous tech
The rep that checked me in was awesome! And the waiting area was very comfortable
Service appointment for recalls- polite service reps, efficient, responsive to questions I had about the recall services performed.
Polite fast service, everyone was focused on their work and did a great job of getting my car back to me quickly!
Salesman was courteous but did not follow through on his word to have the vehicle charged when picked up.
I’ve bought manu cars over the years and never had a better experience with all involved. From the first greeting from Steve to follow up letting me know when the ionic 5 I desired reached the dealership. Also helpful and knowledgeable
was a young man named Robert who followed me home with my beautiful new car and made sure I knew all about the features of the car. Thank you to Marco who handled all the finance documents. All the staff were professional in their approach something I found lacking in other dealerships I visited. Kudos to the GM for ... Read More DealerRater - Apr 30, 2026
Easy to deal with, offering a good price without excessive add-ons. There was limited availability of the car I wanted, which was not initially in stock but they informed me when one arrived a couple weeks later.
The dealership was great to work with. Very friendly and made buying a car easier than I anticipated
Experience was great. Everyone who helped us was absolutely wonderful. Hassan was easy to work with. Helped explain a lot of things and made the process very easy from the time he reached out via phone. David from financing was also very pleasant to work with. Understood our wants and needs.
Only took two hours this time for an oil change and tire rotation. Has been longer in the past
Nick the service advisor communicated clearly and went above and beyond! Did everything in a timely manner
I was greatly impressed by service rep Sean. I felt like a valued customer. My appointment time was honored and the standard service on the ‘19 Elantra went off w/o a hitch. Sean was cordial, made 3 good recommendations (per the service tech) and answered my question about a recall. I was completely satisfied with my visit, and I enjoyed a coffee in the lounge where I was waiting. Now, I need to schedule service for my ‘18 Sonata. Please pass on my thanks to Sean.
My recent interaction was exceptional. Service team was professional, knowledgeable and had a friendly approach, making the entire experience smooth.
It was so easy.. I really appreciate that you can sit in your vehicle until it's your turn. Staff is very helpful and organized.
Service advisors are great. Friendly, informative, attentive and patient. This type of service makes me trust that I make the right decision for my car
An excellent experience at my Hyundai Tucson service appointment. My service rep Izzy Sandhu was very friendly and efficient.
I was in a position that I normally wouldn't place myself in. I had negative equity on my vehicle, and it wasn't looking great. I wasn't initially headed to this place, but thankfully they crossed my path. I started off that day at Kia Kerny Mesa, but I the car I wanted was at Kerny Mesa Hyundai down the street. Thankfully it was, but there was a hiccup at the beginning. I ran into this young man Kavi and he showed me the car with a quick test drive. I wanted it! I had a pre auto ... Read More DealerRater - Apr 4, 2026
Kept my car for 6 days and charged me $200 to tighten a bolt on the inside of my rear door.
My car needed a new engine. I was given a brand new in-house loaner which I drive for 2.5 weeks while my car was serviced. What a pleasure! My service manager, Izzy, was knowledgeable, professional and listened to all my concerns. This was a good experience. I recommend the dealership, from whom I bought my car 12 years ago and I recommend the service department.
Great service! Izzy is one of the best employees there. He will take care of you and provide great customer service.
Fast , friendly service! Took care of all my needs. Will be back. Thank you very much!
Isaac perez is very helpful he makes sure that everything is ok. Everyone is nice.
Very helpful staff. Helped in selection of the car and explained the financing options and the add ons for the car. Followed up with help on the questions regarding registration timelines as well.
They were friendly and efficient. I got there when they opened at 8:30 and the finance guy came in early to finish the deal. It was a very smooth process.
Sales (Robert) was super friendly and helpful, and not pushy! Good experience with the sales department!
They were very transparent and persistent in getting me in the car I wanted for a reasonable rate!
From salesman to financial manager was very friendly and have reached out to verify that all is still good and to make sure we are happy
Joe the salesperson was very good and a pleasure to work with. Everything was easy
Just know that if you buy a hyundai, you will have to have it serviced here which will be a nightmare. I've had 4 hyundais and 2 of them within the 5 year purchase date. Have had engine replacement. Unfortunately, I understand that dealing with vehicles is one thing. But what's made it even more of a nightmare is dealing with this service department buyer beware
To the point, professional and courteous dealers. No funny business and got me out of there pretty quickly.
I made an appointment and they didn't have all the parts for my three recalls. Now, I have to come back. I dont know how the car service industry works but if you make an appointment weeks in advance and you dont have the parts you should have the courtesy to atleast inform the customer.
They were so friendly & got me in quickly even though I know how busy they are. They will be my home hub 🙂 thank you!!
We give high marks to this dealership. Our sales consultants Jason Peterson and Pablo Guerrero were excellent to work with—knowledgeable and responsive. They took great pains to answer every question we asked and made it as easy as possible for us to find a car that fit our needs. David Rodriguez made the closing of this transaction as smooth as possible. We highly recommend this dealership.
Excellent customer service by Sean. My car was repaired and ready to go in just a short time. Sean thoroughly went over any issues that were found during their routine inspection.
They were responsive and helpful and I found the whole experience very pleasant. No hard selling.
I usually have an okay interaction, but was scammed out of thousands of dollars due to inexperienced technicians. The representative I talked to over text made things worse by dismissing my concerns and failing to address my worries
It was a Fast and Nice Service. And a Good place to hang out and wait.
My experience was a very easy one. I came in with a specific vehicle in mind, but the salesman, Jared, after a brief conversation offered me to look at a different one - the one much more suitable for my needs and taste in vehicles. I made a decision after the test drive and drove off in a beautiful red Kona N, spending about half of what I planned to spend. I love my Kona. Jared definitely picked the right car for me! Thank you!
This is my 3rd purchase at this dealership. I highly recommend Andy Pabon (bought all three from him). He is a good man and sticks to his word.
The service was excellent both times I have visited this dealership. My only complaint is that there were so many cars requiring service, that I was required to wait in my car to speak with a service advisor and be checked in. I think the challenge is due to the layout of their facility and their popularity.
I’ve been working with Nick for about 2 years and he’s knowledgeable and responsive. I highly recommend him as a service provider.
My service advisor was friendly and informative. I had a great experience and will definitely return.
Great service, friendly and helpful people. It was easy to start a new lease. Recommend this place.
Once again, was well taken care of by Issac. I had a minor issue with my key fob on my new Tucson, and Issac jumped on the case and all went great. Thank you Issac and thank you Kearny Mesa Hyundai.
Warranties are overtly predatory- paid ~$5,000 for a new catalytic converter at 90k miles. New with the car mandates a 7 year/70k mile warranty and replacement aftermarket parts require 5 years/50k miles (in CA) but their chosen legal loophole puts their original replacement parts at 12 month/10k mile warranty. It lasted 14 months, and they wanted $6,000 to replace and do other small maintenance they recommended for the car. It had already been diagnosed as a blown cat, and they wanted $200 to release the car back as a diagnostic fee for the bad catalytic converter they put into the car. When discussing this, ... Read More DealerRater - Feb 12, 2026
I am very disappointed in this dealership. They are overpriced and always trying to upsell me on things. I also needed my windshield wiper squirter fixed and it cost $195 to diagnose and I’d have to leave it for a week. Very poor in affordable and service.
Can’t get anyone to answer the phone, once I did they told me if I dropped the car off in the morning I could get it back same day. Meanwhile, the technician keeps it for a week just to tell me “nothing is wrong with it.” When I went to pick it back up , 1 of 6 employees at their desks was actually helping customers. The only reason I didn’t blow a gasket is bc they didn’t make me pay the 200$ for the technicians time they originally told me I would have to do (once I got there not ... Read More DealerRater - Feb 4, 2026
Very helpful, nice, and professional. Highly recommend this place if you’re looking for affordable cars.
My car was towed to the shop due to a dead battery and Sean was very helpful in his communication and service details.
