Customer Testimonials
Joe and the finance team made the whole process as smooth as possible. Joe was extremely knowledgeable about the vehicle and explained in detail, every feature of the car. I had been to several other dealerships and because of Joe’s expertise, he got our business!
They took care of the problem in an expeditious manner and saved me some money.
Took car in for a check when Tire pressure light came on. The gentleman at the desk checked me in, they kept the car to check for any leaks- without an appointment, estimated wait was a couple hours. I took them up on ride service home. Got the car back as promised, everything was organized & efficient.
Excellent service at this dealership. Andy was our sales rep. We went beyond exceptional. Will buy all our cars from him in the future.
I went for a factory recall service and did not need any additional service. It took one day.
The service department serviced my car quickly and gave me a detailed report of what they did. Brittany was especially helpful. She arranged car service rides so I could be at home while they serviced the car. This was one of the best experiences I have had with any car service departments.
Kearny Mesa Hyundai provided excellent service to our vehicle which the work was covered under warranty. Service Manager Nick S. was very good to work with on our issue and provided additional recall services.
These folks made the upgrade from diesel to EV simple and easy... Great product and great service from people who know what they are doing...
I am the proud owner of a new (to me) Hyundai Sonata. Fabrice was professional, helpful and knowledgeable.
Details friendly thorough and very helpfully explained all of the features of the car. Excellent service
Fast efficient friendly Britney was awesome, couldn't have asked for an easier experience, thank you guys.
Had a 3rd oil service today for a Santa fe we bought there. Nick helped us check and ensure the service. I've had mixed feelings about this place after 1st visit, but the next 2 times have been an under promise/over deliver scenario. I did see my dash stating I still need to service my vehicle after leaving, so I'm slightly apprehensive as they spaced reseting it ( which opens the speculation of spacing other things). So I'll have to figure that out. Otherwise, the check-in and out was pleasant and quick. This will be an ever evolving ...
Great staff very helpful and the best part is everyone who works. There is playing their part and making sure you’re having a great experience. And the corporate incentives on the amazing American made IoniQ 5 will blow away anything Tesla has to offer
Brought in my Kona for routine maintenance and everything went smoothly, as usual. Kearny Mesa Hyundai is the best!
The experience went smoothly without sales pitch pressure. I bought an EV. The charging cord should come with the vehicle as a standard practice, but I had to ask for one once I got home.
Hassan was amazing helping me get everything ready before I arrived. Once I. Arrived and did the test drive we did paperwork and was out in under an hour. Easy, professional and pleasant experience.
Fabrice was great! Good customer service all around. I look forward to continuing to work with this dealership.
Our salesperson Hassan was exceptional and so was his sales manager. They made it so easy and a very pleasurable experience. Hassan gave us the Finance Application in advance so that we could bring it back the next day all filled out when we were to take delivery of the car. Only took about 30 minutes and 30 minutes inside the car going over everything. Finance was not so pleasurable since they kept trying to sell us things on top of the car and finance purchase.
This is a very pleasant experience and the salesman was excellent. He explained everything very well and the staff handled us quite nicely.
I would highly recommend Kearny Mesa Hyundai. My salesperson was Paul who was great to work with. He made buying a used car a good experience. This dealership has good prices and great service! Very professional. Thank you!
I was greeted at my appointment immediately with a smile and made sure that my vehicle and any questions that I may have would be answered in a timely manner. Was very pleased with the service that was received.
Great Sales Person, very knowledgeable about every aspect of this car. Great Financing, 2nd time purchasing for KMH.
My salesperson, Kavi Shottland, was great from the very first phone call. He happily searched the available inventory and located the exact vehicle build I was searching for and made the appointment to come secure the vehicle. He continued to provide excellent service throughout the whole process by proving me with updates, answering my calls and providing answers to my many questions promptly. During the sales process he was polite, respectful and not too pushy and I really appreciate that. Upon receiving the vehicle, he walked me through some of the key features. Even after purchase, he continues to provide ...
Working with Paul Roth was awesome. He was personable and very professional. There was never any pressure which is most important to me. He was very patient in explaining all the new features of the car. My previous Tuscon was 13 years old which was also purchased from this dealership.
Professiona, no pressure, fair price, third Hyundai, Fabrice made himself available. Customer experience matters at this dealership
Scheduled an appointment for an oil change and got me in the following day. Exceptional service, had me in and out and the lounge was very clean and not to mention the great variety of coffee's
Working with Kavi and the management team was pleasant and easy. They got me the car we wanted and the buying process went very smooth.
Excellent experience for my Hyundai's 7500 servicing! I only waited a few minutes at "intake," and the service was done promptly while I relaxed, read, and enjoyed coffee in their comfortable lounge. Thank you!
The trade in appraisal was way below what I excepted. Another Hyundai dealership a few towns over offered $6,500 more than what Kearney Mesa offered. I feel like I was cheated because after receiving an offer from Car Maxx that was $4,000 more than Kearney Mesa, I was then offered a price match to Car Max. I wasn't pleased at all with the value of my trade in, nor the process. I felt like I had to prove to the dealership the honest value of my vehicle.
Came in for a simple oil change and tire rotation, happy with the service. I was in and out within the time frame specified. Derek was my service writer, friendly, helpful and professional, did a great job!
Derek Evaluated my vehicle and took care of the concerns at a timely matter, other dealerships could not find and had a long wait of 4 days minimum, Derek made sure my car was completed and never had an issue at all, this will be my dealership moving forward.
The service was excellent and our car salesman was incredibly kind and patient! He was very professional and respectful and that is a big reason why we wanted to work with him!
Service was very good - advisor was very competent, courteous and knowledgeable. Service was done in a short time
The person helping us was very friendly, explaining and answering all the questions about the vehicle we were interested in. Good experience
Paul was beyond amazing! He worked within our budget and provided an exceptional experience from start to finish. I’ve already referred a client in his direction!
The experience with the sales and finance staff was great! My only disappointment is when I drove the car home Friday night from the dealer, the tire pressure on the Ioniq 5 was at 29 psi instead of the recommended 38 psi. I took care of it with my portable compressor at home.
Everyone was friendly. They worked on getting the trim we wanted from another dealer. Our salesman Andy was knowledgeable about the car and took us on an excellent test drive. He never pressured us and was patient with us.
As always, they were fast and efficient. Very professional but personable. Great dealership! I have brought my cars here for several years.
Thank you, much appreciate your efforts. The week was hectic in that there were not enough technicians to start the process. Once the process started, then the fix to my car went fast. Appreciate Sean's patience. And the text to my phone to approve service helped expediate the service to my car.
Tim is awesome and very helpful! Great service department team! I really like my 2023 Tucson hybrid and the follow up service has been exceptional.
They listened and took action on our concerns. Truly appreciate Brittany for helping with our situation. Great personal service.
Andy was incredibly helpful as soon as we parked our car. Once we mentioned our color preference, he promptly located the perfect Hyundai Palisade for us. His extensive knowledge about the vehicle was evident during the test drive, where he showcased its features in real-time. Meeting him was a pleasure, and he made sure that we received the best value for our money. We are truly grateful for his assistance.
I like the dealership as a whole but if I could suggest one thing that would make it even better it would be response time when I arrived. I sat for 15-20 minutes before anyone came to my window. Derek seemed to be a one man show. He was awesome but he could have used some help.
Nick is always the best!! I appreciate his professionalism and knowledge. I request him every time. Thank ypu
The dealership is great but... The best is the service rendered by Oscar Martinez, he is always prompt to help you to find the best deal and answer all of your question. Look for him! Be happy.
The salesperson gave information that helped me choose the best vehicle for my needs. He explained all the purchase options, helping me get the most rebates for my EV.
Derek Perez was great and 100% on top of all updates for the service that I needed. The engine ended needed to be replaced and Derek was great getting that taken care of.
Your salesperson, Andy Pabon was very helpful and served us well. We left the dealership with our new leased Ioniq 5 SEL.
They got me in, finished my service promptly, and when I came to pick up my car they were quick in helping me and quick in getting my car.
Excellent in customer service. Knowledgeable in with car sales and very helpful with all our inquiry.
tim was on the job. great job done in and out fast. thank you. thats great
Lead Service Advisor, Nick Stutzman explained everything in great detail. Plus he let me know that the repainting of my hood would be paid by Hyundai. But if I wanted the roof to be repainted I would have to pay for that myself. I will return to Kearny Mesa Hyundai on Monday, July 15th. to drop off my 2018 Hyundai Sonata Limited, Ultimate Edition to have the repainting done. I spoke too Evelyn at Sunroad Collision. She said that Sunroad usually keeps a car for 1 week in order for the repainting to be completed. Unfortunately Kearny Mesa Hyundai does not provide ...
Brittany was very helpful and kept me informed on progress and was very pleasant during the process
Pleasure being a respected customer. There was no pushing to make an impulsive decision and we were granted privacy to discuss our purchase in private. Much appreciated!
Brooke in Finance is often as always. He works hard to make something happen for his customers. He has been apart of three transactions with the dealership. Our Service Advisor, Sean Taylor communicated effectively and set the right expectations for our experience at the dealership. We did discover there is a little more work need to be done when it comes to being transparent and thorough in some aspects of service. The recommended service items are things which should have been addressed during the vehicles last oil change, which were not (topping off fluid levels, rotation of tires if needed). ...
Brook went above and beyond in making sure the whole process was smooth. Thank you!
Joe Dolin was a very good communicator, and he responded to our questions in a way that made our decision to business with Kearny Mesa Hyundai.
They have always been honest and polite and a pleasure to work with. My service advisor is the best Tim Pitts!
My service writer was Nick Stutzman. Great Guy. Easy to work with. I came in for an oil change and approved a whole bunch more. Satisfied. Don't feel taken advantage of. I originally bought and serviced my car in Carlsbad. As a matter of fact I bought 3 cars from that dealership. An Elantra for my son, a Sonata for my wife, and the Santa Fe for me. When you talk to the Carlsbad dealership these days they don't seem to want business or care about their customer. I wish they did because Carlsbad is very convenient for me. ...
I had communicated with Hassan over the internet initially and he was very helpful. He directed me to work with Sevanna in person and she too was very helpful. There was another guy who had intercepted me when I first arrived at the dealership to see the car; he said Savanna was busy with another customer. He sized me up as a non-serious customer (told me that I am not able to test drive the car before I even asked) and got butt-hurt after I told him I would wait for Savanna (he was talking loudly to another sales rep ...
Outstanding sales group and amazing service nice selection of vehicles, clean showrooms kept up the good work, well done
Kearny Mesa Hyundai provides quality service work to the 2 Hyundais my wife and I own. I highly recommend them.
Friendly service and work completed on time Checked in was quick and easy. Call made when vehicle was ready
Love this dealership, I live in Chula Vista by a bunch of dealerships but none are Hyundai… This dealership is by my daughters ballet class and there’s a ton of food and shipping to do nearby. Plus they always finish before the timeframe they give me!
This is the fourth car I have purchased from Brian. I come back because of the excellent service.
Great prompt service. Excellent waiting area and good communication from service staff. Very pleased with the service department.
My contact and experience was only with service, and it was professional and correct .thank you
Best Hyundai dealer in Southern California! I contacted them originally in February (along with other dealers) and explained what I wanted in a hard to find Santa Fe AWD Limited. They were the only dealer that contacted me regularly with updates and their continued attempts to find what I was looking for. They let me know ahead of time when the vehicle was due to arrive, and called me first when it came in. I went and bought it the same day. The staff could not have been more helpful during the entire process. I will not go anywhere else ...
George and Jared in the service department was amazing, we had just leased a new Sonata limited and requested locking lug nuts and a ceramic coating put on it. When George called and scheduled us in, he was originally going to set us up in a loaner. Once there the loaner was not back to lend us so he and Jared sent us home in a Lyft and put our car right in to be done, two hours later he called us and told us he was sending a Lyft to pick us up since the car was finished. The ...
Excellent service and help from Brittany and all the other members of the great staff!
Tim provided the best customer service I ever received from that location. He did his job very well and helped correct a mistake of another service member from over a year ago to get a recall job approved for my vehicle. Overall, my experience was nice and the whole team was very professional. Even the young guy that works the service desk.
Everyone was very helpful and there was no pressure from anyone. They answered all of our questions and made us very comfortable.
Service agent was very good in communicating with us throughout the process. We are very happy with the support we received.
Kearny Mesa Hyundai (KMH) is AMAZING. John Fenn at KMH is the guy to go see. I now have my 2024 Hyundai Santa Fe (SF) and LOVE it. I met John at the end of January and he kept me updated on the status of the Santa Fe and called me when it was being offloaded. That is service to me. All the folks at KMH are great. AND this new 2024 Santa Fe ROCKS! Go see John at Kearny. But I can't stop there. My bad for not recalling his name right now, but the finance guy was GREAT and ...
Super helpful and Cameron was a great sales man and couldn’t ask for a better deal!
Timothy Pitts was very helpful and I hope I get to work with him again the next time I need my car serviced.
Cole (salesman), and John (finance) deserve promotions and a raises ( - I don't know about the rest of you)
Everything went smoothly. Both Chase in sales, and David in financing were very attentive to details and our questions. The car was appropriately prepared for delivery.
Everyone is very helpful, and courteous. I would recommend This dealership to everyone. This is the only place where I feel comfortable to get my car serviced.
Britney went above and beyond with explaining details about my vehicle. I will definitely return
Friendly and professional staff. Work done on time. Little wait time. I was charged $20 less than originally quoted plus they reminded me of my coupon.
Service Dept was great. Eli kept me informed and updated during my service. I was out in a timely manner.
Came down on a whim to look at the 2024 Sata fe SEL. Chase helped me out, explained the car in detail and took me on a test drive. within 30 minutes I was buying the Santa Fe. Process was very easy and Chase was very knowledgeable of the car and process.
Fast service, with a nice waiting area. Very well located with lots of food and drink options nearby to make time pass faster.
Easy to make appointment for service. Friendly Service Advisor and car got fixed on time.
Service advisor was professional, informative, and a good communicator. The service was performed within the time frame provided.
Sam could not have been better. Chase was personable but could be more authentic. The sales manager was professional but again seem like they’re going through the motions and the finance person could not have been less personable.
The service as alwasy was outstanding. Communication about my car was right on. please keep up the great job. looking forward for my next visit.
Everyone was very attentive and took all of our buying considerations with importance. Overall, we had a great experience and left very happy with a great new vehicle!
great attention received. Brittany very helpful. service done within promised time. will be back. yes
I was there for a recall. I advised that I would be waiting but that was never communicated for I was there almost 7 hours. But Sean Bitner was helpful and the work was completed.
Service request was done in designated time and estimate. Tim was a most helpful service rep!!
I came to this dealership after my family members had a great experience with it and it very much met my expectations/hopes when preparing to purchase a new vehicle myself!
Nick Stutzman was very kind and helped us through the process. Do appreciate his clarity and attentiveness for the matters I brought up as well as his quick response times. Thanks again!
Service Advisor, Eli Harlow was extra attentive to my car's care after the San Diego flooding in January. Eli was in constant touch while my car was being diagnostically checked over and gave me peace of mind that my car was in good hands. It was a pleasure having Eli for my Service Advisor. Thanks so very much Eli!
Service was great and as expected . Service advisor was professional at all times and friendly.
